Customer Reviews - Sheraton Grand Hotel & Spa Edinburgh
Out of
21 reviews 90% recommend
the Sheraton Grand Hotel & Spa.
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Hotels are rated on a scale of 1 to 5 ( 1 is Poor and 5 is Excellent)
Traveller from Bradford stayed in April,2008
Comment
Although an impressive inner entrance to the hotel , this was not matched in the room. Also it would have been nice to have had the outside of the hotel tidied up and the fountains cleared out and working. In the room, you do expect more than a share of a 'complimentary' biscuit and 2 tea bags and 2 sugars on the tray, in a 5 star hotel. The bordering on shabby room was more 2/3 star. We think we will stick to the small hotels rather than a chain in future. Breakfast was lovely though and the staff very pleasant.
Top Tip
The restaurants/pubs on Grassmarket are super and fun to visit.
If you're a new visitor to Edinburgh, the city tour buses with guides are great fun, informative and worth the £10.
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| Would recommend: | No |
Traveller from Dundee stayed in April,2008
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| Would recommend: | Yes |
Traveller from Broxburn stayed in February,2008
Comment
ROOM OK BUT NOISY AT WINDOW WITH WIND WHISTLE/FIXED QUICKLY!!!!!!!!! FACILITIES GOOD BUT YOU HAD TO PAY £40 TO USE THEM!!!!!!!!!!!!!!! SURELY SHOULD BE INCLUDED IN ROOM PRICE!!!!!!!!!!!!!!!!AS PER ALL HOTELS WORLDWIDE.ALSO HAD TO PAY FOR CARPARKING AS ABOVE SHOULD BE INC IN PRICE. CENTRAL LOCATION IN EDINBURGH FOR EVERYTHING REALLY, TAXI TO ANYWHERE ELSE.EXPENSIVE HOTEL BUT GOOD SERVICE AND LOCATION.PITY WE HAD TO PAY FOR PARKING/LEISURE FACILITIES, ETC.
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| Would recommend: | Yes |
Traveller from Kill stayed in February,2008
Comment
Looked after from the moment we arrived.Everything was great.Thanks to Jenny from hotelbyphone for recommendation!!
Top Tip
Great Italian in Grassmarket. forget name sorry.
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| Would recommend: | Yes |
Traveller from Swindon stayed in December,2007
Comment
The bathrooms appeared dated but were clean and the shower was good.
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| Would recommend: | Yes |
Traveller from Stockton-on-Tees stayed in December,2007
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| Would recommend: | Yes |
Traveller from Dundee stayed in November,2007
Comment
no complaints at all, and the inhouse spa facilities are fab!
Top Tip
too many to mention. cafe bar Blue nearby excellent for easy dining and Atrium (downstairs for more formal dining. both real scottish food cooked in a modern style.
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| Would recommend: | Yes |
Traveller from London stayed in August,2007
Comment
The room was substandard for the cost. The hydropool used in the picture is not included in the price of the stay, that was an extra £20 per day! The wardrobes and bathroom were very shabby, our view was appalling, the ceiling was awful and the fixtures in the cramped bathroom were wonky, there was an arrow sticker above the loo telling you which way to flush, horrendously bad. Sheraton is for the frequent business traveller a corporate rip off, please dont waste your money if you want a nice place to stay.
Top Tip
To compare we stayed in a hotel on George street which was GBP100 less per night, the service was better, the room was 100 times better, just stunning and the location was very good.
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| Would recommend: | No |
Traveller from Galashiels stayed in June,2007
Comment
It was a great place to stay with very friendly staff that would help you with anything. I will go again and have recommended this hotel for my friends.
Top Tip
We went up for the edinburgh taste festival and had a great night, should try this if up next year.
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| Would recommend: | Yes |
Traveller from Arbroath, stayed in March,2007
Comment
A visit to the hotel spa and roof top pool is a must. The most relaxing 3 hours I've spent in a long time!
Top Tip
Afternoon tea at Browns.
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| Would recommend: | Yes |