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This is my second visit to this hotel in a year and very impressed indeed.Very handily located at the end of Princes Street it's east to find and within a 5 min walk from Waverly station. Meet and greet staff friendly and efficient as are bar and restaurant staff. Cracking good buffet style breakfast but all freshly cooked and well presented and regularly replenished so no opportunity for food to dry out under the heat lamps. Restaurant prices are about standard for Edinburgh so don't expect any bargains. However that being said the meals I had were beautifully presented, fresh and tasty. Particularly impressed with their club sandwich which I ordered when I was only a bit peckish. Served on a wooden platter with a side salad and a portion of fries, very attractive to the eye and extremely tasty. Cost, as I recall, just over a tenner so maybe more than I would ordinarily pay but so worth the money and I struggled to finish it! The last time I was there I had their burger which is fabulous, not your usual frozen, pan fried hockey puck but freshly made and char-grilled.Again, I struggled to finish the plateful and presentation was second to none. Room price about standard for the area so no complaints in this either with the room being clean and comfortable. Internet access is available at a cost unless you have BT broadband at home and you can use your account on the system. I would have liked to have seen free internet access but, I suppose, you can't have everything. The only downside for me was....... I was only able to stay one night as I had to travel back home the next day. I will be in Edinburgh on business again over the next year or so and there's only one place I would stay and that's very definitely here. One cautionary note though. If you are thinking of driving to Edinburgh be aware there are an enormous amount of roadworks being carried out not the least of which is the ill thought out and wildly over budget tram system. there are also gas/water mains works and, I believe some cabling work accounting for, according to one taxi drive in excess off 400 separate works!!! so beware.

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Great base to explore Edinburgh. Rooms were a good size, clean and well equipped. All the staff were very friendly. Prices were a little expensive for drinks/meals but not really used to staying in hotels. Would recommend to anyone wanting a central hotel for their stay.

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In a good central location easy walk from railway station, close to shops and bus stops. Buffet breakfast was excellent.

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helpful staff. good breakfast. will recommend as its very close to Princess Street and shopping. lots to do

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Shaving point in bathroom faulty but staff responded promptly. Bath a bit chipped but perfectly usable. Quiet room, huge bed. Radiator either full blast or off, which needs sorting. Fantastic location for walking everywhere (Royal Scottish Museum, Nat Portrait Gallery, John Lewis, Prince's St etc). Discount on carparking costs

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Very central with easy access to shops and entertainment. Basic but pleasant and comfortable rooms. We wouldn't hesitate to stay again and have already recommended this hotel to friends.

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the second floor of this hotel has an entrance directly to the St. james shopping mall this is also the floor for the bar and restaurant of the hotel car parking is very poor near non existing at the hotel ..... ncp multi story car parks close by at £20 per night.....

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Reception staff very nice , nothing was any bother for them. Room spacious and clean.